LINKITVPN ("LINKITVPN," "we," "us," or "our") considers the protection of users' personal information and related data to be an important matter. This Privacy Policy explains how information may be collected, used, stored, managed, shared, and protected when users access the LINKITVPN website, download or use LINKITVPN applications, register an account, purchase or subscribe to services, or otherwise interact with LINKITVPN.
LINKITVPN operates under a cross-border operational and technical support structure supported jointly by Shinsei Soft Co., Ltd. and UnitedBiz Software Inc. (U.S.), each acting in accordance with its respective role.
Shinsei Soft Co., Ltd. acts as the principal user-facing service and support entity and also serves as the primary manager of user-related data, including account management, customer data management, and server operations management. UnitedBiz Software Inc. may, where necessary, support product software development, engineering support, technical platform support, software publishing and distribution support, and technical collaboration between the two companies.
Depending on the channel through which a user downloads, purchases, or subscribes to LINKITVPN, the app publishing entity, payment receiving entity, billing descriptor, or other relevant transaction entity may differ. The specific entity applicable to a transaction shall be determined based on the information shown on the relevant app store page, checkout page, order page, invoice, receipt, or payment record.
This Privacy Policy applies to the following situations:
This Privacy Policy does not automatically apply to the independent data handling practices of third-party platforms, third-party payment services, app stores, or other third-party websites or services. If users download, purchase, or subscribe through Apple App Store, Google Play, Microsoft Store, or other channels, those third parties' own terms and privacy policies may also apply.
In order to provide, maintain, improve, and secure LINKITVPN services, we may collect the following categories of information.
When users register an account, contact us, submit forms, send emails, make purchases, or subscribe to services, we may collect information such as:
When users begin a trial, purchase services, or renew services, we may collect or receive information such as:
The seller name, billing entity, payment receiving entity, or platform display information may vary depending on the channel used, and shall be determined by the information displayed on the relevant page, order record, receipt, or payment record.
When users access the website, log into an account, use an app, or connect to LINKITVPN services, we may automatically collect certain technical information, including:
When users visit the website, we may collect information through cookies, pixel tags, local storage, and similar technologies. These technologies may be used for website operation, maintaining login sessions, remembering preferences, statistical analysis, security protection, and user experience improvement.
We may use collected information for the following purposes:
Within the operational structure of LINKITVPN, the principal roles of each entity are as follows.
Shinsei Soft Co., Ltd. acts as the principal user-facing service and support entity and also serves as the primary manager of user-related data. Its principal responsibilities include:
UnitedBiz Software Inc. may, where necessary, primarily support the following functions:
UnitedBiz Software Inc. is not the principal customer support contact point for end users. Even where it may access relevant data, such access is limited in principle to the extent necessary for the product development, engineering, platform support, or technical collaboration purposes described above.
We do not sell users' personal information.
However, we may share, disclose, or provide relevant information to the extent reasonably necessary in the following circumstances.
Under LINKITVPN's cross-border operational and technical support structure, Shinsei Soft Co., Ltd. and UnitedBiz Software Inc. may handle relevant information to the extent necessary for product development, engineering support, platform support, support coordination, security maintenance, or legal compliance. Any such handling is subject to clear purposes, necessity-based scope limitations, and appropriate permission controls.
We may share necessary information with third-party service providers that support payment processing, cloud infrastructure, email delivery, log analysis, customer support systems, security protection, or other operational support, but only to the extent necessary for them to perform the relevant services.
If users download, purchase, or subscribe through app stores, payment platforms, or third-party distribution channels, those platforms may handle transaction and billing information in accordance with their own rules and policies.
We may disclose information where required to do so by applicable laws, judicial procedures, regulatory requests, or lawful demands by governmental authorities.
We may disclose information where necessary to protect the rights, property, or safety of users, LINKITVPN, affiliated entities, business partners, or the public.
Because LINKITVPN operates under a cross-border operational and technical support structure, user information related to the internal operations and technical support described in this Privacy Policy may be accessed, transferred, stored, or processed between Japan and the United States.
Under LINKITVPN's operating structure:
In accordance with applicable law, we implement reasonable contractual, organizational, and technical safeguards and seek to protect international data handling through encrypted communications and other appropriate protective measures.
We retain relevant information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. Retention periods are determined comprehensively based on the type of data, purpose of processing, status of the user relationship, transaction record needs, dispute handling needs, and legal compliance requirements.
After the applicable retention period expires, we will delete, anonymize, or otherwise process relevant information in a lawful manner as required by applicable law and business needs.
We place importance on information security, privacy protection, and compliance. Taking into account applicable laws of Japan, the United States, and other relevant jurisdictions, we continuously work to improve our internal controls, access permission management, technical safeguards, and operational compliance framework.
We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, unauthorized use, unauthorized disclosure, alteration, leakage, loss, or destruction. Such measures may include:
However, users should understand that no method of Internet transmission or electronic storage can guarantee absolute security.
Subject to applicable law, users may have certain rights regarding their personal information, including:
Such requests may be submitted through the contact details provided at the end of this Privacy Policy. We will respond in accordance with applicable law and reasonable identity verification procedures.
If a minor uses LINKITVPN services, such use should, where necessary, be made with the consent of a parent or other legal representative.
Taking into account the minor's age, the nature of the use, and applicable law, we may, where we consider it necessary, require consent, confirmation, or involvement from a parent or other legal representative.
If we become aware that a minor has provided personal information without the necessary consent, or has used the service without the required consent, we may, in accordance with applicable law, delete the relevant information, take action on the account, or implement other appropriate measures.
We may use necessary cookies and similar technologies for purposes including:
Users may manage or disable cookies through their browser settings. However, if certain cookies are disabled, some website functions may not operate properly.
The LINKITVPN website or applications may contain links to third-party websites, third-party payment services, app store pages, or other external resources. The collection and handling of information by those third parties are governed by their own rules and privacy policies. This Privacy Policy does not directly apply to third parties' independent data handling activities.
We may revise this Privacy Policy in response to changes in our business, legal requirements, product updates, or changes in service channels. Any updated version will become effective when posted on the relevant page or as otherwise indicated on that page.
If you have any questions, comments, or requests regarding this Privacy Policy or the handling of personal information, please contact:
Shinsei Soft Co., Ltd.
Email: [email protected]